Welcome to our Support Center
Our team is here to support you if you need any help in using AgriSyncro.
We provide help off-site (by remote access over the Internet), via
phone and e-mail. You can also access our knowledge base and submit
support tickets - we will follow up on the tickets and help you solve
the issues.
Our live support is available almost 24/7, with only a 4-hour window
left uncovered. You can find the support hours for different regions
below:
North America New York (EST) - from 11 pm to 7pm
North America Los Angeles (PST) - from 8pm to 4pm
Europe London (GMT) - from 4am to midnight
Africa Johannesburg (SAST) - from 6am to 2am
Middle East Dubai (GST) - from 8am to 4am
Asia Hong Kong (HKT) - from 12pm to 8am
Asia Bangkok (ICT) - from 11am to 7am
Australia Sydney (AEDT) - from 3pm to11am
New Zealand Auckland (NZDT) - from 5pm to 1pm
For non-business hours appointments, please send us an email at support@agrisyncro.com - we will get back to you as soon as possible.
Since AprilĀ 2017, our support service has been based on Service Level Agreements; click here to read more about the SLAs.